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FAQ

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Version 20 by developer
on dic 19, 2011 15:59.

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h5. Computer Requirements

h6. 1.\- Which screen resolution should I use to run Galicaster?

Depending on the [Hardware recommendations], an Intel (R) i5 or equivalent should cover most of the capturing devices.

h6. 4.\- The recording preview does not start. What should I do?
h6. 4.\- Can I use Galicaster in other OS distributions?\\

For now, Galicaster has been tested only in Ubuntu 10.10, but we are working to make it available for newer versions of Ubuntu. If you try so yourself, please send us your findings or any issue you can solve.


h5. Devices

h6. 1.\- The recording preview does not start. What should I do?

Try activating the devices one by one. Once you have identified the problematic one, check it and its configuration.

h6. 52.\- The webcam freezes after a few seconds running.

Your computer is probably not powerful enough to handle the webcam video stream. Try stopping programs that could be affecting the webcam and lower its output resolution. Use _guvcview_ to identify which resolutions and framerates are available for your webcam.

h6. 6.\- I can not hear anything in the preview.

h6. 3.\- I can not hear anything in the preview.

Probably Galicaster is muted in the sound control of your operating system, or maybe the audio device you are using is muted or with a volume too low.

h6. 9.\- My camera is working fine but I only get noise or a black screen.

Your camera and your capture card should have a compatible configuration (e.g., both sending and getting a Video Composite signal in PAL). Also, check your camera configuration to ensure that it is actually sending data through the wire.

Ingest

h6. 10.\- Can I use Galicaster in other OS distributions?
h5. Media Manager

For now, Galicaster has been tested only in Ubuntu 10.10, but we are working to make it available for newer versions of Ubuntu.

h6. 11.\- I want to ingest a recording but it will not work.
h6.

h6. 1.\- When I delete a recording, are they erased from my computer?

Yes, they are erased permanently from your hard disk.


h6. 2.\- I want to ingest a recording but it will not work.

Review your ingest configuration carefully, make sure that your Matterhorn account is valid for digest authentication and check if your computer belongs to a network with access to the Opencast Matterhorn server you are trying to connect to.

h6. 12.\- 3.\- After making a recording with presenter and presentation tracks, both are shown on the same screen when I play it in Galicaster.

Make sure that {{conf.ini}} does not have two video tracks with the same flavor (video tracks are Hauppage, VGA2USB and v4l2).