FAQ

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h5. Computer Requirements

h6. 1.\- Which screen resolution should I use to run Galicaster?

Galicaster is prepared to run on 1920x1080, 1280x960 and 1024x768. Other resolutions may work but some visual defects may appear.

h6. 2.\- Should I use a tactile screen or can I use it with mouse and keyboard?

Tactile screens provide an easier, faster experience with Galicaster, but you can use it with a regular screen. Remember to activate the mouse pointer in the configuration file.


h6. 3.\- Which computer should I use?

h5. Devices

h6. 1.\- The recording preview does not start. What should I do?

Try activating the devices one by one. Once you have identified the problematic one, check it and its configuration.

h6. 2.\- The webcam freezes after a few seconds running.

Your computer is probably not powerful enough to handle the webcam video stream. Try stopping programs that could be affecting the webcam and lower its output resolution. Use _guvcview_ to identify which resolutions and framerates are available for your webcam.


h6. 3.\- I can not hear anything in the preview.

Yes, they are erased permanently from your hard disk.


h6. 2.\- I want to ingest a recording but it will not work.

Review your ingest configuration carefully, make sure that your Matterhorn account is valid for digest authentication and check if your computer belongs to a network with access to the Opencast Matterhorn server you are trying to connect to.

h6. 3.\- After making a recording with presenter and presentation tracks, both are shown on the same screen when I play it in Galicaster.

Make sure that {{conf.ini}} does not have two video tracks with the same flavor (video tracks are Hauppage, VGA2USB and v4l2).