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FAQ

Version 17 by Ismael
on dic 16, 2011 14:13.

compared with
Version 18 by developer
on dic 16, 2011 19:55.

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h6. 1.\- What Which screen resolution should I use to run Galicaster?

Galicaster is prepared to run on 1920x1080, 1280x960 and 1024x768. Other resolutions would may work but some visual defects could may appear.

h6. 2.\- May Should I use a tactile screen or can I use it with mouse and keyboard?

Tactile screens provides a easier, faster experience with Galicaster but you can use it with a regular screen. Remember activiting the mouse pointer
Tactile screens provide an easier, faster experience with Galicaster, but you can use it with a regular screen. Remember to activate the mouse pointer in the configuration file.


h6. 3.\- What Which computer should I use?

Depending on the [Hardware recommendations], an Intel (R) i5 or equivalent should cover most of the capturing devices.

h6. 4.\- The recording preview hasn't started. does not start. What should I do?

Try activiating the devices one by one. Once you have identified the problematic one, check it and its configuration.

h6. 5.\- The webcam freezes after a few seconds running.

Probably, your computer isn't powerful enough to handle the webcam. Try stopping programs that could be troubling the webcam and change the output resolution to a lower one.
Your computer is probably not powerful enough to handle the webcam video stream. Try stopping programs that could be affecting the webcam and lower its output resolution.

h6. 6.\- I can not hear anytihing on anything in the preview.

Probably Galicaster is muted on the sound control of your operative system or maybe the audio device you are using is muted or with a too low volume.
Probably Galicaster is muted in the sound control of your operating system, or maybe the audio device you are using is muted or with a volume too low.

h6. 7.\- I can't hear anything oin the recording.

Check the sound control in your operative system if your audio device it's muted or in a too low volume. Be sure of the device you want to record the audio from.
Check if your audio device is muted or with too low a volume in the sound control of your operating system. Make sure your set the right device to record the audio from.


h6. 8.\- Galicaster isn't is not getting any A/V signal from my laptop.

After ensuring that your laptop is sending the signal properly, check your configuration, the capture device it's problably misconfigured.
If you have further problems, check if the resolution it's compatible with you VGA framegrabber.
Make sure your laptop is sending the signal properly, then check your configuration, the capture device is probably misconfigured.
If you have further problems, make sure the laptop's screen resolution is compatible with you VGA frame grabber.

h6. 9.\- My camera it's working fine but I only get noise or a black screen.

Your camera and your capturing capture card should have a compatible configuration (e.g., both sending and getting a Video Composite signal in PAL).


h6. 10.\- Can I use Galicaster in other distributions: OS distributions?

For now, Galicaster has been tested only for Ubuntu 10.10 but we are working on make it avaliable for newer versions of Ubuntu.
For now, Galicaster has been tested only in Ubuntu 10.10, but we are working to make it available for newer versions of Ubuntu.

h6. 11.\- I want to ingest a recording but it won't will not work.

Review your ingest configuration carefully, ensure that your matterhorn account is valid for diges porpouses and check if your computer belong to a network with access to the Opencast Matterhorn server you try to connect to.
Review your ingest configuration carefully, make sure that your Matterhorn account is valid for digest authentication and check if your computer belongs to a network with access to the Opencast Matterhorn server you are trying to connect to.


h6. 12.\- I want to modify Galicaster for my own porpouses, purposes, how can I do that?

As for the license Galicaster is being released under, you can modify the Software yourself. Please send back any modification and address us any problems getting them ready. Before start any changes yourself, get in touch with us to avoid any unnecessary work for both we and you.
Galicaster is release under a license which allows the users to modify the Software. Please send us back your modifications and let us know of any problems you may find at making them. Before you start refactoring, get in touch with us to avoid replicating work that we may be already doing. {color:red}Esto non ten moito sentido. A licencia de Galicaster autoriza ós usuarios a modificar os software para si mesmos, pero o que queremos é que nos envíen modificacións para incorporalos ó código "oficial", cousa que non queda clara neste párrafo. Por que non redactalo en castelán/galego e despois traducilo dende aí?{color}


If you want to get involved in the project itself, please contact us.
If you want to join the project, please contact us.

h6. 13.\- After making a recording with presenter and presentation, when I try to play it in Galicaster both are shown on the same screen.
h6. 13.\- After making a recording with presenter and presentation tracks, both are shown on the same screen when I play it in Galicaster.

Make sure that {{conf.ini}} does not have two video tracks with the same flavor (video tracks are Hauppage, VGA2USB and v4l2).