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h6. 1.\- What screen resolution should I use to run Galicaster?
h5. Computer Requirements
Galicaster is prepared to run on 1920x1080, 1280x960 and 1024x768. Other resolutions would work but some defects could appear.
h6. 1.\- Which screen resolution should I use to run Galicaster?
h6. 2.\- May I use a tactile or can I use it with mouse and keyboard?
Galicaster is prepared to run on 1920x1080, 1280x960 and 1024x768. Other resolutions may work but some visual defects may appear.
Tactile screens provides a easier, faster experience with Galicaster but you can use it with a regular screen. Remember activiting the mouse pointer
h6. 2.\- Should I use a tactile screen or can I use it with mouse and keyboard?
Tactile screens provide an easier, faster experience with Galicaster, but you can use it with a regular screen. Remember to activate the mouse pointer in the configuration file.
h6. 3.\- What computer should I use?
Depending on the [Hardware recommendations], an Intel (R) i5 or equivalent should cover most of the capturing devices.
h6. 3.\- Which computer should I use?
h6. 4.\- The recording preview hasn't started. What should I do?
Depending on the [1.1 Hardware recommendations], an Intel (R) i5 or equivalent should cover most of the capturing devices.
Try activiting the devices one by one. Once you identified the problematic one, check it and its configuration.
h5. Installation
h6. 5.\- The webcam freezes after a few seconds running.
Probably, your computer isn't powerful enough to handle the webcam. Try stopping programs that could be troubling the webcam and change the output resolution to a lower one.
h6. 1.\- Where should I install Galicaster?
h6. 6.\- I can hear anytihing on the preview.
You can install Galicaster anywhere, you won't need any extra space later since the recordings can be saved in other directory. Be aware that the installation folder, the repository folder and the devices will be accessed by the application so you have to set the permissions right.
Probably Galicaster is muted on the sound control of your operative system or maybe the audio device you are using is muted or with a too low volume.
h6. 2.\- Can I install Galicaster in other OS distributions?\\
h6. 7.\- I can't hear anything on the recording.
For now, Galicaster has been tested only in Ubuntu 10.10, but we are working to make it available for newer versions of Ubuntu. If you try so yourself, please send us your findings or any issue you can solve.
Check the sound control in your operative system if your audio device it's muted or in a too low volume. Be sure of the device you want to record the audio from.
h5. Devices
h6. 1.\- The recording preview does not start. What should I do?
h6. 8.\- Galicaster isn't getting any signal from my laptop.
Try activating the devices one by one. Once you have identified the problematic one, check it and its configuration.
After ensuring that your laptop is sending the signal properly, check your configuration, the capture device it's problably misconfigured.
If you have further problems, check if the resolution it's compatible with you VGA framegrabber.
If you have further problems, check if the resolution it's compatible with you VGA framegrabber.
h6. 2.\- The webcam freezes after a few seconds running.
h6. 9.\- My camera it's working fine but I only get noise or a black screen.
Your computer is probably not powerful enough to handle the webcam video stream. Try stopping programs that could be affecting the webcam and lower its output resolution. Use _guvcview_ to identify which resolutions and frame rates are available for your webcam.
Your camera and your capturing card should have a compatible configuration (e.g., both sending and getting Composite in PAL).
h6. 3.\- I can not hear anything in the preview.
h6. 10.\- Can I use Galicaster in other distributions:
Probably Galicaster is muted in the sound control of your operating system, or maybe the audio device you are using is muted or with a volume too low.
For now, Galicaster has been tested only for Ubuntu 10.10 but we are working on make it avaliable for newer versions of Ubuntu.
h6. 4.\- I can't hear anything in the recording.
h6. 11.\- I want to ingest a recording but it won't work.
Check if your audio device is muted or with too low a volume in the sound control of your operating system. Make sure your set the right device to record the audio from.
Review your ingest configuration carefully, ensure that your matterhorn account is valid for diges porpouses and check if your computer belong to a network with access to the Opencast Matterhorn server you try to connect to.
h6. 5.\- Galicaster is not getting any A/V signal from my laptop.
h6. 12.\- I want to modify Galicaster for my own porpouses, how can I do that?
Make sure your laptop is sending the signal properly, then check your configuration, the capture device is probably misconfigured.
If you have further problems, make sure the laptop's screen resolution is compatible with you VGA frame grabber.
If you have further problems, make sure the laptop's screen resolution is compatible with you VGA frame grabber.
As for the license Galicaster is being released under, you can modify the Software yourself. Please send back any modification and address us any problems getting them ready. Before start any changes yourself, get in touch with us to avoid any unnecessary work for both we and you.
h6. 6.\- My camera is working fine but I only get noise or a black screen.
Your camera and your capture card should have a compatible configuration (e.g., both sending and getting a Video Composite signal in PAL). Also, check your camera configuration to ensure that it is actually sending data through the wire.
If you want to get involved in the project itself, please contact us.
h6. 7.\- Galicaster was working fine until I restart the computer.
h6. 13.\- After making a recording with presenter and presentation, when I try to play it in Galicaster both are shown on the same screen.
Two things could happen: The modules of one of your devices are not being loaded automatically or you are using a randomly created device.
In the first case, reload the modules manually or follow the driver instructions to load it permanently.
On the second case, please use UDEV rules to fix the devices source location on the computer.
In the first case, reload the modules manually or follow the driver instructions to load it permanently.
On the second case, please use UDEV rules to fix the devices source location on the computer.
Your camera and your capture card should have a compatible configuration (e.g., both sending and getting a Video Composite signal in PAL). Also, check your camera configuration to ensure that it is actually sending data through the wire.
h6. 8.\- How I establish a backup audio track?
Using the flavour 'other' you can record a second audio track that won't take part on the Matterhorn workflow neither on the Galicaster player. If the main audio track fails you should swap tracks and set the secondary track with 'presenter' as flavour.
h5. Media Manager
h6. 1.\- When I delete a recording, are they erased from my computer?
Yes, they are erased permanently from your hard disk.
h6. 2.\- I want to ingest a recording but it will not work.
Review your ingest configuration carefully, make sure that your Matterhorn account is valid for digest authentication and check if your computer belongs to a network with access to the Opencast Matterhorn server you are trying to connect to.
h6. 3.\- The Matterhorn configuration seems fine but Galicaster doesn't connect to the server.
Remember to include the port in the host address and use a valid REST account, a user account won't work.
h6. 4.\- After making a recording with presenter and presentation tracks, both are shown on the same screen when I play it in Galicaster.
h6. 8.\- How I establish a backup audio track?
Using the flavour 'other' you can record a second audio track that won't take part on the Matterhorn workflow neither on the Galicaster player. If the main audio track fails you should swap tracks and set the secondary track with 'presenter' as flavour.
h5. Media Manager
h6. 1.\- When I delete a recording, are they erased from my computer?
Yes, they are erased permanently from your hard disk.
h6. 2.\- I want to ingest a recording but it will not work.
Review your ingest configuration carefully, make sure that your Matterhorn account is valid for digest authentication and check if your computer belongs to a network with access to the Opencast Matterhorn server you are trying to connect to.
h6. 3.\- The Matterhorn configuration seems fine but Galicaster doesn't connect to the server.
Remember to include the port in the host address and use a valid REST account, a user account won't work.
h6. 4.\- After making a recording with presenter and presentation tracks, both are shown on the same screen when I play it in Galicaster.
Make sure that {{conf.ini}} does not have two video tracks with the same flavor (video tracks are Hauppage, VGA2USB and v4l2).
h5. Usual launching program errors on 1.0.x
h6. 1.\- *Repository*
If the repository can't be loaded try to erase any of the last recordings you made, specially if the computer crashed or the power grid went off.
h6. 2.\- *iCalendar*
The newer version of iCalendar is not suitable for Galicaster 1.1.0 and previous ones, use iCalendar 2.2